Cab and extra equipment

The parking heater won't start, a window won't go up or a lock doesn't work. We fix it in the truck park, so the driver can rest safely in the cab and drive on.

In winter at a forest lay-by, a mechanic repairs the window regulator in the open door of a green truck; a service van stands nearby.

What is wrong with the truck?

With every WhatsApp message, include

  • The make, model and year of the tractor unit
  • Your location: a location pin, or the motorway, direction and nearest exit

Webasto and Eberspächer parking heaters

Symptoms

  • The heater won't start or cuts out after a few minutes
  • A fault code on the controller or a flashing light
  • The heater blows cold air
  • Smoke or a smell of exhaust at the heater or in the cab

Smell exhaust fumes in the cab? Switch the heater off at once, open the windows and get out of the cab. Don't sleep in it until the heater has been checked.

Webasto and Eberspächer parking heaters

What we do, limits and what to send: Webasto and Eberspächer parking heaters

What we do on site

We read the controller faults and check the power supply, fuel supply, dosing pump, glow plug and fan. We clean the combustion chamber and replace damaged parts in Webasto and Eberspächer heaters.

Roadside repair limits

  • Replacing the whole heater on site depends on a unit being available for that model.
  • Repairs that need the heater stripped down on a bench (e.g. replacing the heat exchanger) are done in our workshop in Jasień, not in the truck park.

What to send on WhatsApp

  1. A photo of the controller with the fault code, or a recording of the flashing light
  2. The make and model of the heater (label on the heater)

Air conditioning: diagnostics and electrical repairs

Symptoms

  • The air conditioning blows warm air or cools poorly
  • The air-conditioning compressor doesn't engage
  • Noise, knocking or a bad smell from the vents
  • The blower doesn't clear misted windows
What we do, limits and what to send: Air conditioning: diagnostics and electrical repairs

What we do on site

We check the compressor engagement, the condenser fan, the sensors and the air-conditioning wiring. We repair electrical, sensor and fan faults.

Roadside repair limits

  • We don't open the refrigerant circuit: we don't recover or recharge refrigerant and we don't do leak checks. If the fault is in the circuit, we tell you right after the diagnosis.
  • For that reason we don't replace the compressor, condenser or evaporator.

What to send on WhatsApp

  1. A photo of the air-conditioning panel with its settings
  2. Whether you hear the compressor click when you switch the air conditioning on

Doors, window regulators and locks

Symptoms

  • The window won't go up or has dropped by itself
  • The door won't close or won't open
  • The central locking doesn't respond to the remote or the button
What we do, limits and what to send: Doors, window regulators and locks

What we do on site

We check the power supply, switches and wiring in the doors. We replace window regulators, motors, locks and linkages, and after the repair we check that the door closes and seals properly.

Roadside repair limits

  • We don't replace glass: a cracked or broken window is replaced by a glazing specialist.
  • Repairing hinges and door panels after bodywork damage is a workshop job.

What to send on WhatsApp

  1. A recording of what happens when you press the window or lock button

Not sure which of these problems matches your fault? Call and describe the symptoms.

Questions and answers

Do you repair Webasto and Eberspächer parking heaters?

Yes. We diagnose and repair heaters of both makes: the control unit, power supply, fuel supply, dosing pump, glow plug and fan.

When the heater runs, I can smell exhaust fumes in the cab. What should I do?

Switch the parking heater off at once, open the windows and get out of the cab. Don't sleep in the cab with the heater on until it has been checked. Then call us.

Do you recharge truck air conditioning?

No. We don't recover or recharge refrigerant and we don't do leak checks on the circuit. On site we check the compressor engagement, the fan, the sensors and the wiring, and after the diagnosis we tell you what comes next.

All questions and answers

These faults often share a cause with the problems described above.

Other systems

Running a fleet? Terms for companies

Can't see your symptom?

Call and describe what is happening. We will tell you straight away if it can be repaired on site.

We speak Polish, Ukrainian, Russian and English.

Request a callback

Give us your number, where you are and what's wrong. We'll call you back on that number.

Motorway, direction, nearest exit or km marker.

What's wrong? (optional)

Tick what applies, if you know. You can skip this.

Got a photo of the fault? Send it on WhatsApp.

WhatsApp