Truck breakdown help, 24/7
Truck broken down on the road? A mechanic comes to where you stopped, finds the fault and, where possible, fixes it straight away.
We work day and night, 7 days a week, public holidays too.
Hours and prices
- Working hours
- 24/7, including public holidays
- Public holidays
- Prices may differ on public holidays.
- Area
- All of Europe, longer trips by arrangement
- Arrival time
- We don't promise an arrival time in advance: it depends on how far from Jasień you are. We'll tell you on the phone before the mechanic sets off.
Safety first
Before you call, look after yourself and other drivers.
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Pull over as far from traffic as you can
If you can, stop on the hard shoulder, the verge or in a lay-by or truck park.
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Make the truck visible
Switch on the hazard lights, put on your hi-vis vest and set up the warning triangle.
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On a motorway, wait behind the barrier
If it is safe, get out of the cab on the side away from traffic and wait behind the crash barrier.
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Note where you are
Road number, direction of travel and the nearest exit or kilometre marker.
What to tell us on the phone
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Where you are
A location pin, or the road, direction and nearest exit.
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Which truck
Make, model and year of the tractor unit.
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What happened
Symptoms, warning lights on the dashboard and fault codes if you can see them.
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A photo
A photo of the fault or of the dashboard message helps a lot.
How to send your location on WhatsApp
- Open the chat with us and tap the paperclip or “+”.
- Choose “Location”.
- Tap “Send your current location”.
What we fix on site and what needs the workshop
Price
We agree it before work starts; it can change if we find more faults on site.
On site
- Computer diagnostics and reading fault codes
- Batteries, starting, alternator and starter motor
- Air lines, valves and air system leaks
- AdBlue / SCR, NOx sensors, DPF and EGR cleaning
- Brake pads, discs and brake adjustment
- Parking heater, doors and window regulators
- Air conditioning and reefer units: diagnostics and electrics
- Hydraulic hoses, trailer brakes and trailer electrics
Workshop, or we don't do it
In our workshop in Jasień
- Engine or gearbox overhaul
- Injector reconditioning, DPF cleaning on a machine, roller brake testing and wheel alignment
We don't do this
- Chassis frame welding
- Tachograph calibration and certification
- DPF, EGR and AdBlue: we never remove or disable them, under any circumstances
What is wrong with the truck?
Pick a symptom and we will show you what we do about it. Not on the list? Call and describe it.
Drivers' questions
Do you come out at night, at weekends and on public holidays?
Yes. We work day and night, 7 days a week, public holidays too. Prices on public holidays may differ.
What should you have ready before you call?
Place: road number, direction of travel and the nearest exit or kilometre marker. Truck: make, model and year. Fault: what happened, which warning lights are on and which fault codes you can see. A photo helps a lot.
How much does a roadside repair cost?
We agree the price before work starts. It can change if it turns out on site that there are more faults than the driver described.
The engine warning light is on. Can I keep driving?
It depends on the light and the symptoms. If the light is red, or the engine loses power, overheats or smokes, stop in a safe place and call. If the light is amber, take a photo of the message and call: from the symptoms and the fault code we will tell you whether you can drive on to a truck park.
Air pressure is dropping. Can I drive to the nearest truck park?
No. With an air leak the brakes are not reliable. Stop in a safe place, switch on the hazard lights, put out the warning triangle and call.
When the heater runs, I can smell exhaust fumes in the cab. What should I do?
Switch the parking heater off at once, open the windows and get out of the cab. Don't sleep in the cab with the heater on until it has been checked. Then call us.
Stuck on the road? Call now.
Tell us where you are and what happened. We work day and night, public holidays too.
We speak Polish, Ukrainian, Russian and English.